Have a question about an order, product, delivery, return, or refund? Our customer support team is available by email and will be happy to assist you.
To help us review an order-related enquiry efficiently, please include your order number and the email address used when placing your order.
Worldwide Apparel Group LLC
2106 House Avenue, Suite 614
Cheyenne, Wyoming 82001
United States
Send us a message
Complete the form below and our customer support team will receive your enquiry.
Order enquiries
If your enquiry concerns an existing order, please include:
- your order number;
- the name used to place the order;
- the email address used at checkout; and
- a clear description of your question or issue.
If your enquiry concerns a damaged, faulty, or incorrect product, please also include clear photographs where they may help us assess the issue.
Shipping and tracking
Where tracking information is available, please review the latest tracking updates before contacting support.
If your order has exceeded the estimated delivery timeframe, tracking has stopped updating, or you believe there is a delivery problem, email us at info@atelierdemarie.com and include your order number.
Returns and refunds
If you would like to return an eligible product, please contact us before sending the item so that we can provide the applicable return instructions for your order.
Important: The registered address of Worldwide Apparel Group LLC shown on this page is our legal business address. It is not represented as a customer return address.
Please do not send returned products to the registered address unless we have expressly confirmed in writing that it is the correct return destination for your order.
For return or refund assistance, contact: info@atelierdemarie.com .
UK cancellation requests
If you are a UK consumer and wish to exercise an applicable statutory right to cancel an eligible distance purchase, you may notify us by a clear statement sent to:
You may also use our model cancellation form. Use of the form is optional.
Download the Atelierdemarie.com Model Cancellation Form (PDF)
Exercising a statutory cancellation right does not require discretionary approval from us where the legal requirements for cancellation are met.
Privacy enquiries
Questions about how we process personal information, or requests relating to applicable privacy rights, may also be sent to:
Please provide enough information for us to understand your request. We may request additional information where reasonably necessary to verify your identity before acting on a privacy-rights request.
Legal and company information
Store Atelierdemarie.com
Legal operator Worldwide Apparel Group LLC
Registered / Legal Address
2106 House Avenue, Suite 614
Cheyenne, Wyoming 82001
United States
Customer Service Email info@atelierdemarie.com